X-series: Second card initialization issue
Symptom:
Sessions (or workstations) in two card installs show no or black screens upon reboot. The second card of X300, X350 or X550 products may not power on at start or upon restart of the host PC.
Cause:
If the installation went well and the issue is intermittent upon restart and using a DG41RQ and the older DG31PR chipset; the most likely issue is the driver of the chipset's onboard Realtek NIC adapter has some compatibility issue.
Solution:
Download a compatible NIC adapter driver using the attached file link below, and install the driver on the PC.
This solution may apply to similar issue with these Intel chipsets:
- Intel® Desktop Board D945GCLF
- Intel® Desktop Board D945GCLF2
- Intel® Desktop Board D945GCNL
- Intel® Desktop Board D945GCPE
- Intel® Desktop Board D945GSEJT
- Intel® Desktop Board D945PDK
- Intel® Desktop Board DG31PR
- Intel® Desktop Board DG41MJ
- Intel® Desktop Board DG41RQ
- Intel® Desktop Board DG41TY